Kittie Kare Pet Services | Professional Cat Sitting in Glasgow

This Privacy Policy explains how Kittie Kare Pet Services (“we”, “us”, “our”) collects, uses, and protects your personal information in accordance with UK GDPR and the Data Protection Act 2018.

By using our services or contacting us, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following information when you contact us, make a booking, or use our services:

• Your name
• Address and postcode
• Email address
• Phone number
• Pet names, behaviours, routines, and care requirements
• Emergency contact details
• Home access information (e.g., key arrangements)
• Booking dates and service details
• Any information you provide via email, WhatsApp, or contact forms

2. How We Use Your Information

We use your information to:

• Provide pet sitting and home visit services
• Communicate with you about bookings and updates
• Send daily pet updates, photos, or videos (with your consent)
• Manage payments and invoicing
• Maintain accurate service records
• Ensure the safety and wellbeing of your pets

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Contract: To provide the services you request.
• Legitimate interests: To ensure safe and effective pet care.
• Consent: For optional items such as sharing photos or testimonials.

4. How We Store and Protect Your Data

Your information is stored securely on password‑protected devices and accounts. We do not share your data with third parties unless legally required or necessary for emergency veterinary care.

5. How Long We Keep Your Data

We retain your information for as long as necessary to provide services and maintain accurate records. You may request deletion of your data at any time.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Withdraw consent
• Object to processing
• Request data portability

7. Cookies

Our website uses cookies for performance and analytics. You can manage your preferences through the cookie banner when visiting the site. For more details, please see our Cookie Policy.

8. Contact Us

Kittie Kare Pet Services
Email: kittiekare@gmail.com
Location: Rutherglen, Glasgow, Scotland

Last updated: June 2026